Privacy Policy

1. Who We Are

Sancosmic is operated by Ksema Science and Tech Ltd, registered in England and Wales. Contact: info@sancosmic.com

2. Data We Collect

• Account data: name, email address, company name
• Usage data: API call logs, analysis inputs/outputs, timestamps
• Payment data: handled by Stripe — we do not store card details
• Technical data: IP address, browser type (for security)

3. How We Use Your Data

• To provide, operate, and improve the Service
• To send account-related emails (verification, billing, support)
• To comply with legal obligations
• We do not sell your data to third parties

4. Data Retention

Account data is retained while your account is active. API logs are retained for 90 days for debugging and billing purposes. You may request deletion at any time.

5. Your Rights (UK GDPR)

You have the right to access, correct, or delete your personal data. To exercise these rights, email support@sancosmic.com. We will respond within 30 days.

6. Third-Party Services

• Stripe — payment processing
• Brevo — transactional email delivery
• Railway — backend hosting
• Vercel — frontend hosting

7. Cookies

We use essential cookies for authentication only. No third-party tracking or advertising cookies are used.

8. Contact

Privacy enquiries: info@sancosmic.com